- The Mobile Difference: A Pew study of how Americans use their mobile devices. In an ever-mobile world, libraries need to pay attention to how their users prefer to access information.
- The Internet and the Recession: How are people using the web differently due to the recession? What information do they want? How do they access it? As libraries have redirected resources at user needs due to the recession, this report informs us of user needs and wants and can help us to improve services.
- Twitter and Status Updating: How are people using these social networking tools? What kind of information are they putting out there and what do they want to get in return?